As a hard-of-hearing new mother, I bought the Graco Vibe, and also the VIBE IMINI when it came out.

I have to say, I bought it because it had the vibration feature, which was therorically ideal. The vibration feature, I thought would wake me in the night to alert me to my son’s cries since I cannot hear him while sleeping.

I am kinda disappointed with the feature on both products, I assumed that any baby monitor would last a minumum of 6-8 hours before dying out so imagine my surpirse when they kept dying at 3-hour intervals!

I returned the IMINI because it’s horrible, the vibration feature is a joke since it’s nowhere near as sensitive as the GRACO VIBE, nor close to being equally strong; and is horrible at holding a charge- I couldn’t get it to last harldy 2 hours!!

I kept the GRACO VIBE though, although I have to say it has several flaws. As I mentioned… it only holds a charge for 3 hours. (It should last at least 6 hours. AT LEAST.)

It (Graco Vibe) should be able to vibrate while plugged into the cord (not the docking station.) If it was able to vibrate while plugged directly into the cord, it would eliminate the 6-hour minium the battery should last.

I have to wake up every 3 hours and switch out the monitors. Since I can’t hear at night, I have trained myself to sleep with the monitor in hand, and I have to set my cell phone alarm to vibrate at 3-hour intervals, and strap it to my other arm to wake me up to switch out the monitors (hoping that I dont accidently shut off the vibrate, or that the phone doesn’t fall out of the makeshift strap.)

Needless to say, I don’t get much sleep.

I have been trying to get into contact with a customer service rep, but nobody’s been real good at it yet. I would love to speak with someone on the design team… because a few adjustments to the VIBE line, and they would have an almost perfect product.

I do belive the customer service reps I’ve managed to talk to are equally horrible, they barely answer my questions, and don’t respond to emails. And the phone number just tells you to contact via email, and doesn’t get you to a live rep.

Steph