**SAFETY NOTICE FOR SELECT DESIGNS OF GRACO PASSAGE, SPREE AND ALANO STROLLERS – JANUARY 20, 2010**
**We have updated the images below to show additional hinge designs manufactured by Graco. Only strollers matching the top left photo are affected by this notice**
At Graco, we are committed to child safety and to providing the safest products possible for parents and caregivers. As another way to get the word out, we occasionally use the blog to share information on safety notices and updates.
Today we are announcing a voluntary recall for select Passage™, Alano™, and Spree™ model strollers manufactured by Graco prior to March 2008. This notice is meant to inform consumers of a potential risk of injury to small children caused by the canopy hinge on these models.
Graco has produced two (2) different styles of the canopy hinge for these stroller model numbers (in the top two photos below). Graco has also produced similar-looking hinge designs on other stroller models. Strollers or travel systems with the canopy hinge shown in the top left photo are the only strollers involved in this notice. All other hinge styles are NOT affected by this announcement. You can check to see if your model is affected here.
Strollers with the canopy hinge design shown in the top left photo above are the ONLY models affected.
If your stroller is affected by this safety notice, there is no need to return your product. Graco will provide a canopy hinge cover free of charge upon request.
In the meantime, we’re advising consumers to stop using their strollers, and to contact Graco to order a protective cover for the hinge.
To order a canopy hinge cover immediately, you may fill out an online order form here or call our consumer service line at 800-345-4109. Please allow roughly 7-10 business days for delivery. To find your stroller’s model number and manufacturing date , it can be found on a sticker located on the lower, inside portion of the rear frame, above the rear wheels. If you have a serial number instead of a date, the serial number can help you identify the date:
In an effort to further assist our customers, additional information, video demonstrations and instructions specific to this issue can also be found here:
If you have determined your stroller is affected, contact us to receive a protective hinge cover. Once you have received the cover, here are step-by-step instructions on how to apply the protective hinge covers to your stroller.
Step 1: Identify that you have the stroller model with the canopy hinge that is shown.
Step 3: Wrap snap end of cover around canopy bar as shown and fasten snap together.
Step 4: Close the canopy by pushing it toward the stroller handle. Facing the front of the stroller, slide the protective cover down the canopy bar so that the bottom portion of the protective cover is positioned as shown. MAKE SURE that the hook and loop tape of the protective cover are directly around the canopy hinge.
Step 5: Tightly wrap the protective cover around the canopy hinge and fasten the hook and loop tape by pressing firmly along entire length of it.
Step 6: Rotate and position the protective cover as shown making sure that the hook and loop tape and snap are inaccessible to the child. Verify that the canopy hinge is completely covered by checking that the snap and hook and loop tape are not visible.
Please see below for a video demonstration on how to apply the protective hinge covers to your stroller:
Have additional questions? Feel free to contact us in any of the following ways:
• U.S. consumer service line: 1-800-345-4109
• Canada consumer service line: 1-800-667-8184
• Order form for protective covers
• International contact information
• Graco Web site
• Graco “Contact Us” Page
• Video Instructions on YouTube