Graco is committed to keeping children as safe as possible, creating products that meet or exceed the safety standards laid out by the most respected organizations around, such as the National Highway Traffic Safety Administration (NHTSA). Even after we release a product, we continue testing it to improve the instructions we give parents about how [...]
Big Announcement: ALL Size4Me™ 70 Car Seats Have Extended Height Limits
by Melissa Parlaman on August 15, 2012 in Car Seat, Customer Service, Features, Products, Safety
Graco Global Baby Love
by Melissa Parlaman on August 7, 2012 in Customer Service
We feel so fortunate that we have moms and dads who love Graco® products, world-wide. While much of what we post on our Heart To Heart blog is focused on our United States parents and babies, we have support for the rest of the world too—from Argentina to China, South Africa to Switzerland. Since we [...]
Graco Replacement Parts
by Melissa Parlaman on July 25, 2012 in Customer Service, Product
Did you accidentally roll over a stroller with your car? Or maybe that yummy cup of cherry grape juice ended up all over your car seat? Or someone’s upset tummy has you looking for a new seat pad for baby’s favorite swing? We know the inevitable happens, and sometimes moms and dads need to order [...]
Amazon Buying Guides
by Graco Contributors on May 25, 2012 in Customer Service, Parenting, Products
The prospect of being a new parent can feel a little overwhelming at times—not just the practical, physical parts like your growing belly and figuring out what color to paint the nursery, but all of the options out there for baby gear and gadgets can add to the details bombarding your mind. If you, like [...]
Welcome to the NEW Graco Blog!
by Graco Contributors on July 16, 2011 in Customer Service
When we first started Graco’s Heart to Heart Blog back in 2007, I don’t think we ever dreamed we could be where we are now (OK, fine, we definitely dreamed!). The community of parents that has grown and the connections we’ve made with you over the years have been so rewarding — and we want [...]
How to Contact Graco Customer Service
by Graco Contributors on July 15, 2011 in Customer Service
At Graco, we’re committed to doing everything we can to give you a great customer service experience. We have experts available that can help you with anything from car seat installation to assembly or replacement parts. We’re here to help, so please get in touch with our team before you return your product to the [...]
Tell us–What Graco products do you want to know “How-To” use?
by Graco Contributors on February 14, 2011 in Customer Service
Are you using our products, but need help with assembly? Do you want to understand all of the safety and usage features? Well, the Graco Team is putting together some informal “How-To” videos and we could use your help. Here’s the skinny: Over the next few months, we’ll be filming short “How-To” videos with the [...]
Helpful Monitor Tips from Graco
by Graco Contributors on January 13, 2011 in Customer Service, monitor, Parenting, Products
Once you have selected the perfect monitor for your baby, you’ll probably still have questions on how to use it once you get it home. Below are some of the most common questions we receive at Graco. We’ve also included some suggestions to make sure you get the most out of your new monitor purchase. [...]
Car Seats Have Expiration Dates Too!
by Graco Contributors on February 11, 2010 in Customer Service
It’s midnight and you’re wearing your comfy flannel PJs and savoring a delicious warm & chewy double chocolate chip cookie. Mmmm …now for a cold glass of milk. But it’s late so you pop the lid and gulp right out of the carton. Eeeeeee Yuck! Spoiled milk Lesson learned – always check the expiration date. Did [...]
Graco’s on Twitter!
by Graco Contributors on February 23, 2009 in Customer Service, Office Talk
At Graco, we are continually trying to be innovative with the social media tools we use to engage with and provide value to our customers. One of the online tools we’ve been using is called Twitter. It started out as a tool that only true online geeks used but it’s gaining popularity with “regular folk” [...]
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Graco Celebrates 25th Anniversary of the Pack ‘n Play®, the Playard of Choice for more than 30 Million Parents
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Introducing Graco® Head Wise™ 70 Convertible Car Seat for Win It Wednesday
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May Giveaway: Winner’s Choice Travel System
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Bring Your Child to the Table, Right from the Start: Introducing TableFit™
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