At Graco, safety is our top priority. Today, we would like to share some information on a voluntary recall issued this morning involving older models of Graco Quattro Tour™ and MetroLite™ stroller models.

This notice is meant to inform consumers of a potential risk of entrapment to small children, especially to infants younger than 12 months of age who are not properly harnessed in the stroller.

The recall involves older versions of the Graco Quattro Tour and Metrolite strollers and travel systems manufactured before July 2007, prior to the existence of a voluntary industry standard that was put in place later that year to address the height of the opening between the stroller’s tray and the seat bottom. The current voluntary standard requires larger stroller openings that prevent infant entrapment and strangulation risk.

To find out if your model is affected, and to order a repair kit, click here.

This recall involves all Graco Quattro Tour™, Quattro Tour Travel System™, MetroLite™, and MetroLite Travel System™, strollers and travel system strollers distributed between November 2000 and December 2007. The model numbers are printed on a label at the lower portion of the rear frame, just above the rear wheels or underneath the stroller. The name “Graco” appears on a label on the stroller tray and the headrest.

Quattro Stroller

MetroLite Stroller

If your stroller is affected by this safety notice, there is no need to return your product. Graco will provide a repair kit free of charge upon request. To order a repair kit, click here.

In the meantime, we’re advising consumers to stop using their strollers until they receive a repair kit, however, the stroller is still safe to use as a travel system (with the infant car seat attached).

For a child’s safety, when using a stroller, parents and caregivers are encouraged to ALWAYS secure children by using the safety harness and never leaving them unattended. We urge parents to check their stroller’s instruction manual for more information on how to ensure safe stroller use.

To order a repair kit immediately, you may fill out an online order form here or call our consumer service line toll free at 800-345-4109 (available 7 days a week, 24 hrs). Please allow roughly 7-10 business days for delivery.

Again, safety is our highest priority here at Graco. We want to make sure parents and caregivers know to always secure children in their strollers by using the safety harness and never leave children to sleep unsupervised in strollers, especially in older models.

For additional information, video demonstrations and instructions specific to this issue can also be found here:
- Frequently Asked Questions
- www.youtube.com/gracobaby
- www.twitter.com/gracosupport

Once you receive your repair kit, click here for step-by-step Video instructions:
- MetroLite™ Retrofit Video
- Quattro Tour™ Retrofit Video

Once you receive your repair kit, click here for step-by-step instructions:
- MetroLite™ Retrofit Instructions
- MetroLite™ Retrofit Instructions in Spanish
- Quattro Tour™ Retrofit Instructions
- Quattro Tour™ Retrofit Instructions in Spanish

Have additional questions? Feel free to contact us in any of the following ways:
- Leave us a comment here on the Graco blog
- U.S. consumer service line: 1-800-345-4109
- Canada consumer service line: 1-800-667-8184
- International contact information
- Graco Website
- Graco “Contact Us” Page
- Twitter

The first is being announced by one of our current partners, LaJobi, who is issuing a voluntary recall for its drop-side cribs. While there have been no reported major injuries associated with LaJobi-manufactured cribs; the company is issuing this recall in collaboration with the CPSC as a proactive, conservative measure. 

For people who own a LaJobi drop-side crib, the CPSC is advising consumers to stop using the cribs immediately and to contact LaJobi toll-free at (888) 842-2215, or visit the firm’s Web site at www.LaJobi.com. For more information, click here.

The second announcement involves cribs manufactured by Simplicity prior to 2005, and Graco terminated its licensing agreement with Simplicity at the end of that calendar year.

For those who own a Simplicity crib, the CPSC is advising consumers to stop using the cribs immediately and contact the retailer where the crib was purchased for a refund, replacement or store credit. For more information, click here.

No matter which crib you may have, we urge you to visit the CPSC Web site to check your model.

If you have additional questions, please feel free to reach out to us. We appreciate your help in spreading the word on this important matter.

The Harmony™ High Chair pictured here is the only high chair affected by this notice.

We take great pride in the quality and safety of our products, and as such, we are disappointed with the performance of the Harmony High Chair. We have taken significant steps to assess and enhance our internal product design review processes and we are continually committed to developing safe products.

In the case of Harmony, we have worked closely with the CPSC to identify and provide an appropriate fix. We are confident that we have come up with a solution that will improve the performance of this high chair.

If you own one or more of the Harmony™ High Chairs, there is no need to return the product; Graco is providing a free repair kit upon request.

To order a repair kit immediately, you can visit www.gracobaby.com/safety or call our toll free number at 800-345-4109. In the meantime, we are advising consumers to stop using the Harmony™ High Chair while waiting for the repair kit.

In an effort to further assist people, additional information and instructions can also be found on the following sites:
• www.twitter.com/gracobaby
• www.gracobaby.com/safety
• Frequently Asked Questions

Once your repair kit arrives, click here for step-by-step, illustrated instructions.

Have additional questions? Feel free to contact us in any of the following ways:
- U.S. consumer service line: 1-800-345-4109
- Canada consumer service line: 1-800-667-8184
- Graco Website
- Graco “Contact Us” Page
- Graco Blog
- Twitter
- www.cpsc.gov

**We have updated the images below to show additional hinge designs manufactured by Graco. Only strollers matching the top left photo are affected by this notice**

 At Graco, we are committed to child safety and to providing the safest products possible for parents and caregivers. As another way to get the word out, we occasionally use the blog to share information on safety notices and updates.

Today we are announcing a voluntary recall for select Passage™, Alano™, and Spree™ model strollers manufactured by Graco prior to March 2008. This notice is meant to inform consumers of a potential risk of injury to small children caused by the canopy hinge on these models.

Graco has produced two (2) different styles of the canopy hinge for these stroller model numbers (in the top two photos below). Graco has also produced similar-looking hinge designs on other stroller models. Strollers or travel systems with the canopy hinge shown in the top left photo are the only strollers involved in this notice. All other hinge styles are NOT affected by this announcement. You can check to see if your model is affected here.

Strollers with the canopy hinge design shown in the top left photo above are the ONLY models affected.

If your stroller is affected by this safety notice, there is no need to return your product. Graco will provide a canopy hinge cover free of charge upon request.

In the meantime, we’re advising consumers to stop using their strollers, and to contact Graco to order a protective cover for the hinge.

To order a canopy hinge cover immediately, you may fill out an online order form here or call our consumer service line at 800-345-4109. Please allow roughly 7-10 business days for delivery. To find your stroller’s model number and manufacturing date , it can be found on a sticker located on the lower, inside portion of the rear frame, above the rear wheels. If you have a serial number instead of a date, the serial number can help you identify the date:

In an effort to further assist our customers, additional information, video demonstrations and instructions specific to this issue can also be found here:

• Frequently Asked Questions
• www.twitter.com/gracobaby
• Graco Recall and Safety Notifications Page
• Video Instructions on YouTube

If you have determined your stroller is affected, contact us to receive a protective hinge cover. Once you have received the cover, here are step-by-step instructions on how to apply the protective hinge covers to your stroller.

Step 1: Identify that you have the stroller model with the canopy hinge that is shown.

Step 2: Unsnap the protective cover and undo the hook and loop tape in order to place it around the canopy bar. Note the orientation of the snap for correct placement over the canopy hinge.

Step 3: Wrap snap end of cover around canopy bar as shown and fasten snap together.

Step 4: Close the canopy by pushing it toward the stroller handle. Facing the front of the stroller, slide the protective cover down the canopy bar so that the bottom portion of the protective cover is positioned as shown. MAKE SURE that the hook and loop tape of the protective cover are directly around the canopy hinge.

Step 5: Tightly wrap the protective cover around the canopy hinge and fasten the hook and loop tape by pressing firmly along entire length of it.

Step 6: Rotate and position the protective cover as shown making sure that the hook and loop tape and snap are inaccessible to the child. Verify that the canopy hinge is completely covered by checking that the snap and hook and loop tape are not visible.

Step 7: Repeat same process on opposite side of the stroller on the other canopy hinge. DO NOT REMOVE the protective covers once they have been installed.

Please see below for a video demonstration on how to apply the protective hinge covers to your stroller:

Have additional questions? Feel free to contact us in any of the following ways:
• U.S. consumer service line: 1-800-345-4109
• Canada consumer service line: 1-800-667-8184
• Order form for protective covers
• International contact information
• Graco Web site
• Graco “Contact Us” Page
• Twitter
• Video Instructions on YouTube

The CPSC is once again urging all parents and caregivers to immediately stop using the convertible “close-sleeper/bedside sleeper” bassinets manufactured by Simplicity Inc., of Reading, Pa.

Because the safety of children is of the utmost importance to us, we feel that it is important for consumers to be aware that certain Simplicity bassinets which were sold between 2001 and 2004 involved in this safety alert may also contain the Graco® logo and “Winnie the Pooh” Motif. Simplicity bassinets manufactured through 2008 without Graco® branding may also be affected by this recall.

No matter which brand you think you have, we urge you to visit the CPSC Web site to check your model.

As readers of this blog, we know that a lot of you have many online connections to friends, families and broader communities. We are asking you to help us relay this important message in a joint effort to help keep children safe. Thank you in advance for whatever help you can provide us.

Today we are announcing a SAFETY NOTICE for the Graco Jump ‘n Jive™ jumper.
Graco Children’s Products Inc. is announcing a safety notice regarding the Jump ‘n Jive jumper which may contain a design flaw that could expose children to a small part choking hazard. The affected jumpers contain detachable toys that utilize a strip of hook and loop fabric for attaching the toys to the jumper straps. (see photo to the side) The strip of fabric is not permanently attached to the toy and may become detached during use, thus posing a potential choking hazard to small children. The Jump ‘n Jive jumpers (model number 1755544) manufactured from March 1, 2009 through July 17, 2009 are affected by this notice.

If your jumper is affected you should immediately discard both the detachable toys and fabric strips. The jumper can still be used once you have discarded the affected parts.

For more information, you can view the safety notice on the CPSC website here or go to the recall page on our site. You can also go here to order your free replacement parts if your jumper is affected.

If you have questions about this safety notice, we ask that you direct them to our consumer service department. They can be reached here via e-mail or by phone at 1-800-345-4109 between 8am and 5pm ET.

We apologize for any inconvenience this may have caused.  Thank you.

Upon learning of the Consumer Product Safety Commission’s safety alert regarding the recall of several models of the Simplicity 3-in-1 and 4-in-1 Convertible close-sleeper/bedside sleeper bassinets, Graco Children’s Products contacted the CPSC to ensure that they were aware that certain models of the bassinets manufactured by Simplicity and involved in this alert may include a Graco® logo, through a past licensing agreement with Simplicity.

Because the safety of children is of the utmost importance to us, we feel that it is important for consumers to be aware that certain Simplicity bassinets involved in this safety alert, which were sold between 2001 and 2004, could be branded with the Graco® logo. These models include:

3000 CL
3010HAV
3011WHE
3011WHK
3014NGS
3016LAU
3017NCB
3025C
3030SAR
3050SAR
3111DPC
3111ZOL
3112DOH
3122TGT
5730FKB
5750SAR
8393

For more information about returning affected product to the store where you purchased it, please visit the Consumer Product Safety Commission’s (CPSC) Web site or call the CPSC Recall Hotline at 1-800-638-2772.

The Graco Consumer Service team will be assisting in relaying the CPSC recall information and can be reached at 1-800-345-4109.

Today a report was released by the Friends of the Earth organization that there is a concern about possible health effects of halogenated fire retardants found in juvenile products. Although FOE has not yet supplied us with their specific findings about our products, we take reports such as this very seriously.

All products manufactured by Graco Children’s Products meet or exceed all relevant regulations and standards including those put forth by the Consumer Products Safety Commission and the Juvenile Products Manufacturers Association.

Even though industry experts deem these materials to be safe for continued use, Graco will be reviewing the report closely and is committed to evaluating alternative materials to use in our products.

At Graco, safety is always a top priority and nothing is more important than the well-being of the children who use our products. This is our commitment – not only as manufacturers but as parents as well.

If you have any questions about this, feel free to reach out to Consumer Services at 1-800-345-4109.

Having a corporate blog has allowed us (Graco) to talk with all of you in the vibrant parenting online community. Most of the time you will find us talking about our experiences as parents and occasionally we’ll throw in a post or two about the behind-the-scenes work we do here at Graco. We like to keep the blog lighthearted whenever we can. However, when we have an issue or a recall, we will use the blog to get out important information because we know this is being read by a very engaged community of people & parents who will help us spread the word.

Today, Graco is announcing a SAFETY NOTICE for the CarGo Booster car seats regarding a labeling non-compliance issue for a limited number of its CarGo™ Booster Car Seats manufactured from January 9, 2007 through March 3, 2008.

The labeling non-compliance issue is the result of an incorrect vehicle safety hotline number that appears on models of the following CarGo Booster Car Seats: 8487BELI, 8487SMP, 8487WBR, 8686ROS, 8689FAR, 8D01ZPH, 8D02SYC, 8D03WIK, 8D04SDN, 8D05NWY, 8D10CCE.

The correct number for NHTSA (which is correctly printed in your car seat’s instruction manual), is 1-888-327-4236 and NHTSA can be accessed online at their website as well.

For more information, go to the Graco CarGo Safety Notice page.

If you have questions about this safety notice, we ask that you direct them to our consumer service department. They can be reached here via e-mail or by phone at 1-800-345-4109.

Thank you.